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Mystery Shopper Scheme

IiV-colour-thumbnailA Mystery Shopper volunteer is an unpaid member of the public who undertakes research to review and evaluate the customer service and engagement processes of Nottinghamshire Police. 

Mystery Shopper volunteers can act as customers and complete a series of agreed tasks which are designed to monitor the quality and delivery of services by Nottinghamshire Police.  They are then asked to report on their findings in a detailed and objective way.












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