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New support service for victims of crime

Victims of crime and antisocial behaviour in Nottinghamshire will soon be able to access specialist support designed to help them cope and recover from their ordeal.  It will come from the creation of a Victims Hub which will provide a range of holistic support including access to a hardship fund.

There will also be ‘pop-up’ and drop-in surgeries in community venues and at events, targeting harder-to-reach communities and high crime areas.

From 1 January 2017 responsibility for victims’ services across the county will pass to Catch22 a social business and charity that builds resilience and aspiration in people and communities. The move comes after Police and Crime Commissioner Paddy Tipping awarded Catch22 the contract to deliver a new service.

Called Nottinghamshire Victim CARE (Cope and Recovery Empowerment), the service will take over from work that has previously been provided by Victim Support.

Catch22 says Nottinghamshire Victim CARE will empower victims to cope and recover from crime. It says the Victims Hub will provide a range of holistic support including casework, advocacy, information, advice and guidance, interview and drop-in facilities, access to a hardship fund and restorative justice interventions.

Restorative justice brings both victims and offenders into communication, enabling everyone affected by a particular incident to play a part in repairing the harm and finding a positive way forward.

The four-year contract, worth almost £2m, will also see the development of ‘community points’ with local organisations providing support for victims, regular drop in sessions in rural areas and a Victims’ Forum aimed at helping shape the CARE service.

All victims of crime and antisocial behaviour will be able to access the service, regardless of whether or not they have reported the crime to the police.

The new model is based on findings of an independent review of victim support services carried out in Nottinghamshire last year. That found victims who do not report crime to the police still want to access help from community organisations rather than a formal support service and recommended local communities helping victims recover from their ordeal.

The PCC received widespread positive feedback on the new model at a consultation event in March 2016.

Today, the Commissioner said: “We know that the impact of crime can have far reaching consequences on the people it affects. If you have been a victim of crime I want you to know that there is help available and I want to make it easier for you to access that help.

“I want to thank Victim Support for all it has done in helping people affected by crime. It has a long and proud tradition of delivering a quality service and has worked constructively and proactively with my staff over the last year to change its service to meet the needs of victims. I also want to thank Remedi, which has supported victims wishing to take up restorative justice solutions.”

Mr Tipping said he was excited about the plans Catch22 had to further develop victims’ services in Nottinghamshire.

Peter Jones, Justice Director at Catch22, said it was thrilled to have been selected as a partner to deliver the new service.

He added: “Paddy Tipping has recognised that restorative justice is a powerful strategy for helping people recover from crime. We share the Commissioner’s commitment to provide a truly victim-centered service where every victim is treated as an individual. We look forward to working in partnership across Nottinghamshire, to improve the lives of victims and help make communities safer.”

Any changes to contact numbers and details will be made available as soon as possible and will be published on the PCC and Nottinghamshire Police websites. 



* The contract to deliver Nottinghamshire Victim CARE (Cope and Recovery Empowerment) is valued at: £1,987,186.  It runs from 10 October 2016 to 31 March 2020, with delivery beginning on 1 January 2017. The PCC will be able to extend the service for one year in April 2020 and 2021 respectively.


Media Enquiries:   Sallie Blair - 01283 821012 / 07702 541401



Posted on Tuesday 29th November 2016
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