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Victims put at heart of new ASB strategy

Victims are being put at the heart of Nottingham City Homes’ new Anti Social Behaviour and Crime Strategy – making sure they are listened to and the issues dealt with promptly.

The new strategy builds on the work already being done at NCH to make sure neighbourhoods are free from anti social behaviour and crime and are places where people want to live.

NCH already holds the prestigious accreditation from HouseMark and the Social Landlord Crime and Nuisance Group. The company was the first arms length management organisation to be accredited for its high quality, comprehensive, outcome focused ASB service.

The new strategy was launched at an event when Nottinghamshire’s new Police and Crime Commissioner Paddy Tipping visited NCH to meet tenants and hear their views and comments on crime and anti-social behaviour.

As part of the new strategy, seven outcomes have been developed to support the overall aim. These are:

  • provide a victim centred approach to identify and tackle anti-social behaviour and criminality, ensuring that communities and individuals are kept informed and are reassured by our actions
  • to ensure that NCH services are aligned to prevent incidents of anti-social behaviour, to intervene at the earliest opportunity when incidents do occur, and to protect our communities through swift enforcement
  • maintain and further develop effective partnership response to crime and antisocial behaviour
  • provide a robust response to Hate Crime and Domestic Abuse
  • work with Police and partners to tackle drug use and gang crime within our communities
  • promote and encourage community responsibility, involvement and a good sense of community spirit
  • tackle environmental anti-social behaviour and invest in people’s homes and communities.

NCH Chief Executive Nick Murphy said: “If left unchallenged, crime and anti social behaviour can not only have a devastating effect on neighbourhoods but also the people directly affected by it.

“Our approach to tackling anti social behaviour is already highly regarded – and our new strategy will make sure this work continues.

“We’ve made sure that the victim really is at the heart of the work we do in tackling anti social behaviour and crime in our neighbourhoods. People can be reassured that we’ll be doing everything to help them and the communities they live in. We’ll be working closely with people such as the police to make sure issues are sorted quickly and that they don’t happen again.”

Tenants told Mr Tipping about how investment in their homes by NCH had made them safer after new Secure by Design standard windows were fitted. In one area of Nottingham burglaries had halved following the work.

He was also able to answer questions on the resourcing of Nottinghamshire Police, how he saw his role in supporting NCH and was told of people’s experiences of crime and anti social behaviour.

Mr Tipping said: “There are similarities between what we and NCH are trying to achieve and I’m excited by the crossover that we have as there are huge opportunities for us to work together.

“Meeting and talking to tenants and NCH officers has really demonstrated how tackling crime is not just a police issue. It’s about how organisations like NCH invest in their homes to make them safer and how they engage with their tenants to make their neighbourhoods safer for all.”

Posted on Tuesday 12th March 2013
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