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Complaints and Reviews

A complaint is any expression of dissatisfaction that is expressed by, or on behalf of, a member of the public  It must be made by a person who meets the definition of a complaint (please see our FAQs page for further information).

Please note:
If we are not the appropriate authority to investigate your complaint, we will forward your complaint on to the appropriate authority for consideration.

If you require any reasonable adjustments to access the complaints system under the Equality Act 2010,
please contact the office on 0115 844 5998