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Complaints and Reviews

A complaint is any expression of dissatisfaction that is expressed by, or on behalf of, a member of the public  It must be made by a person who meets the definitition of a complaint (please see our FAQs page for further information).

Please note:
If you require any reasonable adjustments to access the complaints system under the Equality Act 2010, please contact the office on 0115 844 5998







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