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Commissioner launches consultation to improve victims' support services


Nottinghamshire’s Police and Crime Commissioner Paddy Tipping is calling on victims of crime and those who work with them to help him enhance future support services.

From October this year, Commissioner Tipping will commission services aimed at helping victims through their experiences and ensure their journey through the criminal justice system is as smooth and supportive as possible. Before then, he would like to talk and listen to as many victims, support agencies, staff, volunteers and police officers as possible to make sure he adopts the right approach and provides the services desperately needed.  

Commissioner Tipping has commissioned an independent research company, Opinion Research Services (ORS) to carry out a study on what victims think about future services in Nottinghamshire. Victims will be able to complete an on-line or paper-based questionnaire or take part in a confidential interview or focus group with other victims of similar crimes led by a trained researcher. This will provide victims with a real opportunity to shape future services.

Similarly, those who work with victims of crime can also influence the direction of future services by completing a separate online questionnaire or by taking part in a ‘provider’ forum which will be held in the greater Nottingham area on Wednesday, February 26.

This work runs alongside a separate consultation focusing on survivors of domestic violence living in the county and their experiences of support services with the aim of improving them in the future.

Commissioner Tipping said: “In line with my pre-election pledges and my Police and Crime Plan, I am determined to improve and simplify the experience of victims of crime to give them the best possible chance of recovering and moving on. This means making sure they have access to the appropriate support at the right time and easing their path through the criminal justice system.

“With the bulk of policing resources directed towards the perpetrators of crime, it’s not surprising that many victims feel confused and let down by the justice system. I’ve made it clear that victims should be at the heart of policing and as such it’s my duty to listen carefully to their experiences and views so that in the future we can develop services which pay much closer attention to their needs.”

ORS is an experienced and independent social research company which works to the strictest ethical standards.  All information gathered through the consultation will be treated in complete confidence.  Personal views and all data will remain secure with ORS and no one will be identified in their report. 


Notes to editors:

If you have been a victim of crime tell us what you think by completing an on-line questionnaire at: www.opinionresearch.co.uk/victimsofcrime. If you would prefer a paper copy of either of the questionnaire please contact Ciara Small on 01792 535 323 or at ciara.small@ors.org.uk 

If you would like to be interviewed or participate in a focus group please contact Kelly Lock on 01792 535 300 or at kelly.lock@ors.org.uk

If you work with victims tell us what you think by completing an on-line questionnaire at:  www.opinionresearch.co.uk/serviceproviders or by participating in the provider forum which will be held on Wednesday 26 February from 9.30 – 2.00 in the Greater Nottingham area. To register an interest in attending, please contact Kelly Lock on 01792 535 300 or at kelly.lock@ors.org.uk. This event is open to staff and volunteers who work with victims from the police, probation, court services and voluntary sector agencies. Interested individuals will be notified by February 19 on whether they have a place.

The consultation closes on 21 February 2014. If you have any questions about the consultation please contact Nicola Wade on nicola.wade11977@nottinghamshire.pnn.police.uk 


Media Enquiries:   Sallie Blair - 01283 821012 / 07702 541401


Posted on Wednesday 22nd January 2014
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