A new service specially designed to offer victims of crime the focused support that Police and Crime Commissioner Paddy Tipping has promised is now underway in Nottinghamshire.
The integrated, victim-centred support service has been developed in the past year as part of the Commissioner’s determination to put victims at the heart of his plans to provide them with the help they need, when they need it.
“It has been clear to me from the outset of my role as Commissioner that victims of different crimes deserve different types of support, both to help them overcome the trauma of what’s happened to them and to reduce their risk of being targeted again,” he said.
“This new service will support victims of anti-social behaviour, identity theft, road traffic collisions and hate crime incidents, on a needs-led basis. Importantly, help will be available to victims through a single point of contact that will quickly set in motion the assistance they need.”
Built around a streamlined referral and triage system, the service assesses and plans what support the victim requires – whether practical or emotional – to help them cope and recover.
Four full-time equivalent caseworkers have been assigned to different locations across the county to provide intensive support to the most vulnerable victims, including victims of hate crime.
Following the procurement process for the new service, the Office of the Police and Crime Commissioner (NOPCC) has been working with Victim Support since January, and agreed a new model of support which will be delivered by Victim Support from 1 April until the end of the year.
A key feature of the service is engagement and outreach to encourage better joining up of all the services that support victims, together with high self-referrals from the victims themselves.
Other plans include the victim support service working closely with the Integrated Restorative Justice Service – a contract which the NOPCC has awarded to Remedi – to ensure that all victims are offered the opportunity to take up restorative justice as part of their recovery journey.
Commissioner Tipping pointed out: “Restorative justice may involve the offender meeting their victim to help repair the harm they have done and understand why they have committed the crime, which can be a big step forward for the victim in moving on. This is why it’s so important to do all we can to ensure that different elements of support service are linked in.”
Media Enquiries: Sallie Blair - 01283 821012 / 07702 541401
Posted on Thursday 19th March 2015